Privacy Policy

Privacy Policy — Asttars

At Asttars, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://asttars.com) and purchase our products.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide a smooth, secure, and efficient shopping experience.

Personal Information: When you place an order, register an account, or contact us, we collect personal details such as your name, email address, phone number, shipping address, and billing address.
Payment Information: We do not store your credit/debit card numbers, UPI IDs, or net banking credentials on our servers. All transactions are processed securely through trusted, encrypted third-party payment gateways (such as Razorpay).
Usage Data & Device Information: We automatically collect certain non-personal data when you visit our site, including your IP address, browser type, device information, and pages visited. This helps us optimize our website.

2. How We Use Your Information

We use the collected data for the following purposes:

Order Fulfillment: To process transactions, verify Cash on Delivery (COD) orders, and coordinate delivery with our shipping partners.
Communication: To send you order confirmations, tracking updates, and respond to your customer service inquiries.
Improvement & Analytics: To analyze website traffic, understand user preferences, and improve our website's layout and product offerings.
Marketing: To send promotional emails or SMS regarding new collections, offers, or brand updates (you can opt out of these at any time).

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We only share your data with trusted service providers necessary for running our business:

Logistics & Shipping Partners: We share your name, phone number, and address with courier aggregators (such as Shiprocket) and delivery agents to ensure your order reaches you.
Payment Processors: Your billing information is shared securely with payment gateways to process your online transactions safely.
Marketing & Analytics Partners: We may use tools (like Meta Ads or Google Analytics) to understand customer behavior and deliver relevant advertising.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Cookies

Our website uses "cookies" to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your cart items, login status, and site preferences. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Access & Update: You can review and update your personal information by logging into your Asttars account or by contacting us.
Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or replying "STOP" to promotional SMS.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal obligations. The updated version will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us:

Legal Entity Name: BALKARAN SINGH
Email: care@asttars.com
Call / WhatsApp: +91 9876370073
Business Address: Asttars, Talwandi Sabo, Bathinda, Punjab, India, PIN: 151302